Mediation is a method of dispute resolution where an impartial third party, known as the mediator, facilitates communication and negotiation between conflicting parties to help them reach a mutually acceptable agreement.

Unlike litigation, which can be adversarial and costly, mediation emphasizes collaboration and voluntary participation, offering a more flexible and often less confrontational approach to resolving conflicts. During mediation sessions, the mediator assists the parties in identifying their interests, clarifying misunderstandings, and exploring potential solutions. By fostering open dialogue and encouraging empathy, mediation aims to promote understanding, compromise, and constructive problem-solving. The mediator does not impose decisions but rather assists the parties in reaching their own agreements, which can lead to more satisfying and durable outcomes.

Mediation is widely used in various contexts, including family disputes, workplace conflicts, business disputes, and community conflicts. Its benefits include confidentiality, efficiency, cost-effectiveness, and the preservation of relationships. Overall, mediation serves as a valuable tool for resolving conflicts amicably and empowering individuals to find mutually beneficial solutions while avoiding the adversarial nature of traditional legal proceedings.